Contact Us

Your order will be shipped within 1-3 business days of purchase. Orders are shipped Monday-Saturday excluding postal holidays.

We offer a 30-day return policy for all unused and unopened products. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging.

Once we receive your return, a full refund will be issued within 15 days.

Return postage is not included.

To initiate a return please email hello@theherbalzen.com and we will do everything we can to make it right.

We offer wholesale pricing for all our products to merchants with a brick & mortar presence or independent ecommerce shop outside of major retail marketplaces. Please fill out the contact form and include...

- the name and location of your store
- store web address
- products you're interested in selling

You can also find us on Faire! Head to our wholesale page and click on the direct link to browse our shop.